Darlene Dress, Terracotta Sofie D’Hoore

Fast Shipping with Professional Packaging

We offer a wide range of shipping options owing to our long-running partnerships with UPS, FedEx and DHL. Our warehouse personnel are well trained and will be able to pack the goods according to our precise and exact specifications. Your goods will go through a thorough inspection and be adequately secured before being shipped. We deliver to thousands of customers daily across various countries. This shows our commitment to be the largest online retailer on the planet. We have distribution centers as well as warehouses in Europe and the USA.

Note that orders containing multiple items are processed according to the specific item.

Before shipping, all ordered items will be thoroughly examined. The majority of orders will be delivered within 48 hours. The delivery time should be between 3-7 working days.

Returns

The inventory is always changing and we are unable to control it completely because of the fact that many stakeholders are involved, including our factory and warehouse. The actual levels of stock can change at any point. It is possible that you will not receive your order after it has been placed.

Our policy is valid for 30 days. If it's been more 30 days since the date you purchased your item We're sorry to say that we can't offer you a complete exchange or refund.

Your item should be in the original packaging and in good condition. It must also not be used. The item must be in the original packaging.